EXCHANGE AND RETURN POLICY
At Mzzyan, we hold ourselves to the highest standards of craftsmanship and service, with every creation thoughtfully designed to offer an experience as refined and timeless as the garments themselves. Your satisfaction is our utmost priority, and we invite you to take a moment to review the following policy to ensure clarity and confidence in every purchase.
• All pieces are crafted as final sale items and may not be returned, except in the rare event of a manufacturing defect or damage incurred during the shipping process.
• Should there be an issue with measurements, we are pleased to offer an exchange—subject to availability—provided the item is returned in pristine, unworn condition, complete with all original accessories and packaging.
• To initiate an exchange, please contact our client care team within 24 hours of receiving your order. Kindly note that all shipping costs related to exchanges are the responsibility of the client.
• As each piece is prepared with care and precision, we are unable to accommodate order cancellations once the shipping process has commenced. We encourage you to review your order details thoroughly before final confirmation.
• At Mzzyan, we take great pride in ensuring that every garment reflects the quality, elegance, and detail showcased on our website. Each creation is made using only the finest materials, with a promise of excellence in every stitch.
Should you require any further assistance, our client care team remains at your service. Please do not hesitate to reach out through the contact details available on our website. It is our pleasure to assist you and to ensure your experience with Mzzyan is nothing short of exceptional.
• All pieces are crafted as final sale items and may not be returned, except in the rare event of a manufacturing defect or damage incurred during the shipping process.
• Should there be an issue with measurements, we are pleased to offer an exchange—subject to availability—provided the item is returned in pristine, unworn condition, complete with all original accessories and packaging.
• To initiate an exchange, please contact our client care team within 24 hours of receiving your order. Kindly note that all shipping costs related to exchanges are the responsibility of the client.
• As each piece is prepared with care and precision, we are unable to accommodate order cancellations once the shipping process has commenced. We encourage you to review your order details thoroughly before final confirmation.
• At Mzzyan, we take great pride in ensuring that every garment reflects the quality, elegance, and detail showcased on our website. Each creation is made using only the finest materials, with a promise of excellence in every stitch.
Should you require any further assistance, our client care team remains at your service. Please do not hesitate to reach out through the contact details available on our website. It is our pleasure to assist you and to ensure your experience with Mzzyan is nothing short of exceptional.